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Thread: Problem with the runtime installation of zenon 7.60 SP0

  1. #1
    Join Date
    20.11.2017
    Posts
    4

    Default Problem with the runtime installation of zenon 7.60 SP0

    Hello,
    I have a problem with the runtime installation of zenon 7.60 SP0, during the installation I have the message

    I have no problem on another machine, who can help me?

    Attached Thumbnails Attached Thumbnails Capture.JPG  

  2. #2
    Join Date
    01.07.2008
    Location
    Salzburg, AT
    Posts
    995

    Default Re: Problem with the runtime installation of zenon 7.60 SP0

    This message informs you that on this PC the needed service is not running. Maybe the restart of PC would help. If not - with Admin rights - check if this service is allowed in your Windows. 
    A screenshot from my PC (where the service is correctly setup and running):

    Attached Thumbnails Attached Thumbnails jMmJuAAt2C.png  

  3. #3
    Join Date
    20.11.2019
    Posts
    2

    Default Re: Problem with the runtime installation of zenon 7.60 SP0

    Quote Originally Posted by ursulak View Post
    This message informs you that on this PC the needed service is not running. Maybe the restart of PC would help. If not - with Admin rights - check if this service is allowed in your Windows. 
    A screenshot from my PC (where the service is correctly setup and running):
    the services "Zen AdminSrv" is not instaled ,i contacted my IT service ,I think the problem will come from mcafee which will block the insalation
    I await their feeback

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