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Thread: License error

  1. #1
    Join Date
    03.09.2019
    Posts
    4

    Ausrufezeichen License error

    Hello!
    I have question about license. Our windows break and we restored windows 10 restore point. But license manager don't see license - see the dongle but can't use license. We create license request file  for restoring site https://copadata-license.copadata.com/restore.php. But when press "Upload request and continue" I see next    

    ------------------------
    Error
    An internal error occurred!
    Please try again later.
    0x1808000D
    -------------------------

    What can I do in this situation??
    Thank you.
    Attached Thumbnails Attached Thumbnails 1.png  

  2. #2
    Join Date
    18.08.2015
    Posts
    14

    Default Re: License error

    Hello klimEDS

    I would recommend to contact your local support team to sort out this issue.
    Please provide them with a complete description of the situation (maybe including relevant screenshots), steps taken, and the license serial number(s) this is about.

    Best regards,
    Leo

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