Showing results 1 to 4 of 4

Thread: zenon 7.50 licensing with hard dongle

  1. #1
    Join Date
    21.09.2019
    Posts
    2

    Default zenon 7.50 licensing with hard dongle

    Hello,

    I have an ABB license for zenon operator 7.50 and i want to use it with a usb dongle. I activated the dm key on the automation builder side but i cant activate the zenon. When i use the serial number and hard dongle activation number in zenon editor -> file -> general configuration -> licensing i get an error message (image attached). In the code meter i can see my dongle and the information i entered regarding my license info was the correct one.

    How can i activate my license so that it can be used with  the usb dongle

    thank you in advance
    Attached Thumbnails Attached Thumbnails error_zenon.jpg  

  2. #2
    Join Date
    28.02.2020
    Posts
    1

    Default Re: zenon 7.50 licensing with hard dongle

    same Issue I am facing...can abybody help me with that?

  3. #3
    Join Date
    18.08.2015
    Posts
    10

    Default Re: zenon 7.50 licensing with hard dongle

    Dear
    Kiriakos,

    Please contact ABB support for ABB licensing issues.

    Best regards,
    Leo

  4. #4
    Join Date
    18.08.2015
    Posts
    10

    Default Re: zenon 7.50 licensing with hard dongle

    Dear Brian5971,

    The message lists the most common causes and you can check for those.

    There could also be an outdated time limit or the license already being used by another client. This can be checked in the CodeMeter WebAdmin.
    Please contact your local support team and provide them with the serial number(s) of the license(s) in question for further help.

    Best regards,
    Leo

Similar Threads

  1. Licensing and Demo mode in Zenon Editor version 7.60
    By rvp2006 in forum zenon Supervisor
    Replies: 1
    Last Post: 7th February 2020, 13:01
  2. Move a software-dongle license to a hardware-dongle
    By its_me in forum Editor and Runtime Setup
    Replies: 1
    Last Post: 9th December 2019, 10:43
  3. How to activate Zenon license with dongle
    By duurbeen in forum Editor and Runtime Setup
    Replies: 0
    Last Post: 10th June 2018, 12:22
  4. Replies: 2
    Last Post: 30th April 2018, 21:51
  5. Zenon Server-Client RT Licensing
    By emrocon in forum zenon Network
    Replies: 1
    Last Post: 16th August 2017, 16:17

Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •