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Thread: Screen damage

  1. #1
    Join Date
    24.10.2019
    Posts
    6

    Default Screen damage

    Dear all,

    I was working with Zenon Editor and after saving the project,
    the Zenon Editor shut down by itself.
    After to restart, the screen is damage.
    I canīt delete, change or open the screen.

    What could I do to solve this problem?


    Attached Thumbnails Attached Thumbnails screen.png  

  2. #2
    Join Date
    01.07.2008
    Location
    Salzburg, AT
    Posts
    839

    Default Re: Screen damage

    If you don't have Runtime historical data - recorded AML, CEL, Historians, etc. - you want to keep, then to cleanup the project from corrupt items you can try to make a project backup and restore from this backup as new project.

    If you have already important Runtime data recorded - contact your local COPA-DATA support. Probably the affected items are corrupted in the SQL databank of Editor. Manual operations in the databank demand experts knowledge. 

  3. #3
    Join Date
    24.10.2019
    Posts
    6

    Default Re: Screen damage

    Quote Originally Posted by ursulak View Post
    If you don't have Runtime historical data - recorded AML, CEL, Historians, etc. - you want to keep, then to cleanup the project from corrupt items you can try to make a project backup and restore from this backup as new project.

    If you have already important Runtime data recorded - contact your local COPA-DATA support. Probably the affected items are corrupted in the SQL databank of Editor. Manual operations in the databank demand experts knowledge. 


    Thank you ursulak,
    this backup tip worked.


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