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Thread: Problem with the license

  1. #1
    Join Date
    12.02.2020
    Posts
    1

    Default Problem with the license

    I had a licensed version of Runtime installed on my computer, but after windows 10 was restored, everything was gone. Whether the license can be restored.


    Why the license doesn 't work after the system is restored
    Last edited by Sergey348019 : 12th February 2020 at 11:19

  2. #2
    Join Date
    15.01.2016
    Posts
    91

    Default Re: Problem with the license

    Hello Sergey348019,

    The zenon license if software license gets stored on a so called software dongle if you now restore your windows this dongle will get deleted therefore also your license is gone.
    To restore your licesen you now have to contact your local sales person i dont think there is any way to restore it yourselfe.
    __________________________________________

    Tobias Ritschel
    __________________________________________

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