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Thread: Zenon Edior crash during restoring backup

  1. #1
    Join Date
    21.12.2016
    Posts
    5

    Ausrufezeichen Zenon Edior crash during restoring backup

    Dear Sir/Madam,

    I am using Zenon 7.60 build 61612 Editor. While select editor zip file for restoration, Zenon Editor gives error and gets crash suddenly.
    I have attached error pic. and log files for your reference. Please check at your end and provide solution on it.

    LOG File.zip

    Regards,
    Sachin S
    Attached Thumbnails Attached Thumbnails Error.png  

  2. #2

    Default Re: Zenon Edior crash during restoring backup

    Hi Sachin S,

    One thing that can be seen is from the log is an access denied error on the "C:\ProgramData\COPA-DATA\SQL2012\BACKUP" directory. This is something that you may be able to check on your system. Please make sure that there is sufficient free disk space available on the drive on which you are restoring this backup.

    If these are project backups of old(er) versions, the project may be affected by an issue where the SQL log file has grown to a very large size (gigabytes) with no actual content (the project backup itself is small, the extracted file could fill up the hard drive)

    The best really, would be to contact your local COPA-DATA support to get further assistance on this matter.

    Best regards,
    Mark

  3. #3
    Join Date
    21.12.2016
    Posts
    5

    Ausrufezeichen Re: Zenon Edior crash during restoring backup

    Dear Sir,

    Thanks for your support. Restore project backup issue resolved.

    Regards,
    Sachin S

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