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Thread: WebClient Issue

  1. #1

    Default WebClient Issue

    Dear Team,

    Please find the attachment , while opening Webclient using "init" or by WebClient Starter in Zenon Version 7.50 build 58685 in multi-project structure. At specific project opening the error is occue only in single webclient not in all. previously we use to format the windows but at point of time we cant system with errors.

    Warm Regards

    Srikanth G   
    Attached Thumbnails Attached Thumbnails WhatsApp Image 2019-11-22 at 6.58.10 PM.jpeg  

  2. #2
    Join Date
    03.11.2015
    Posts
    46

    Default Re: WebClient Issue

    Please try to clean the Runtime Files of the Webclient.
    This error occurs when a file has been corrupted and cannot be read be the Runtime.
    The Runtime File Folders can be found in %temp%/zenWebCli or %temp%/low/zenWebCli
    If the WEB_PROJECT_PATH has been set in zenon6.ini you can find the Runtime files in the set location

  3. #3

    Default Re: WebClient Issue

    Thanks for your valuable time joris

    I have set the path to D:\Zenonserver , I have cleared deleted the files of RT multiple times. When Client starts files receiving to client system will be upto specific project and Webclient closes with the error as above.

    I have updated build - version is 7.50 .. I have tried with opened Web Client using init of 
    wwwroot and Web Client Starter using bat file as below

    cd C:\Program Files\COPA-DATA\zenon Web Client\zenWebClientStarter.exe -Project projectname -Server servername -WebServer webservername -Zoom 1

    exit

    Kindly suggest any other solution


    Warm Regards

    Srikanth G

  4. #4
    Join Date
    03.11.2015
    Posts
    46

    Default Re: WebClient Issue

    Quote Originally Posted by Srikanthg View Post


    When Client starts files receiving to client system will be upto specific project and Webclient closes with the error as above.


    Hello,
    does this mean you have multiple projects in use?
    Have you tried generating all runtime files again for the Server?
    Does the error message also occur when using a regular runtime as a client?


  5. #5

    Default Re: WebClient Issue

    Quote Originally Posted by joris.l View Post



    Hello,
    does this mean you have multiple projects in use?
    Have you tried generating all runtime files again for the Server?
    Does the error message also occur when using a regular runtime as a client?

    Project is Multi-Project 

    Only MAIN project runtime is set in Zenon Startup Tool. It calls all the other Runtime files of sub-projects. Error never occurred in server. In random web Clients user is facing the issue. Kindly suggest what all points have to be noted in such conditions 

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