Showing results 1 to 5 of 5

Thread: Unknown zenon Runtime error messages

  1. #1
    Join Date
    22.11.2017
    Posts
    16

    Default Unknown zenon Runtime error messages

    Hello COPA-DATA,

    i am writing because we are getting some unknown error messages in log. It is possible somehow connected with the
    our AddIn. The AddIn receives some Http requests and maybe this could be important information. Please let me know if you have 
    more detailed information about this type of the error messages.



    Thank you for your time. 
    Best regards tvsvoboda
    Attached Thumbnails Attached Thumbnails zenon-runtime-error-messages.png  

  2. #2
    Join Date
    28.02.2013
    Posts
    190

    Default Re: Unknown zenon Runtime error messages

    Hello tsvoboda,

    this message indicates that the handles (https://en.wikipedia.org/wiki/Handle_(computing)) that are used exceed a healthy limit.

    What does you AddIn do exactly?
    Is this message appearing from just right after runtime start or after a desired time?
    Maybe you are creating a lot of new objects and are not deleting them properly?

    How big is the zenon project itself? Tags, Screens, etc.?

    Regards,
    Felix

  3. #3
    Join Date
    22.11.2017
    Posts
    16

    Default Re: Unknown zenon Runtime error messages

    Hello COPA-DATA,

    I apologize for the longer inactivity but I had to deal with this problem for a while, but I would like to dedicate myself to him a little bit now.

    I guess the problem could be connected with the fact that the our zenon project has tens of thousands of variables that we put into the online container at the beginning of the addin launch and we read their values and we never remove it from the container. Do you think it could be in this?

    Thx for cooperation
    Best regards


  4. #4
    Join Date
    22.11.2017
    Posts
    16

    Default Re: Unknown zenon Runtime error messages

    Hello Copa-data, 

    we got to the stage with our customer Daimler, when we would like to fix this issue. 
    I will provide you in this post more informations about the AddIn to make better recognition of the source of the problem. 

    The AddIn is in the project with around 80K variables, 20 screens. 
    The messages appearing after some time period and usually not just right after runtime start. 

    The AddIn with start insets the variables to online container and subscribes on their change values events. 
    The AddIn provides too some files from the windows file system. 
    I think there is nothing more special than these activities.

    Please let us know if you would need some more informations or if you would have some idea where the problem could be.

    Thank you a lot. 


  5. #5
    Join Date
    28.02.2013
    Posts
    190

    Default Re: Unknown zenon Runtime error messages

    Dear tsvoboda,

    analyzing and debugging your self programmed code is not in the primary scope of our support services.
    I suggest to contact your local sales representative in order to clarify options here.

    Regards,
    Felix

Similar Threads

  1. unknown error occured while accessing an unnamed file
    By shivajijukule1 in forum zenon Supervisor
    Replies: 2
    Last Post: 13th November 2018, 12:52
  2. Error Zenon Runtime
    By nxb_200388 in forum Editor and Runtime Setup
    Replies: 1
    Last Post: 1st March 2018, 09:23
  3. Zenon Runtime error
    By azami in forum zenon Network
    Replies: 6
    Last Post: 23rd February 2018, 08:11
  4. Zenon CE Runtime error
    By yzhyff in forum zenon Operator
    Replies: 1
    Last Post: 17th December 2014, 19:22
  5. Replies: 2
    Last Post: 21st January 2013, 16:14

Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •