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Thread: Zenon Operator freeze

  1. #1
    Join Date
    29.01.2019
    Posts
    1

    Default Zenon Operator freeze

    Hello
    after installation of windows OS updates the Zenon Operator start to freeze without any visible reason
    close the application and reopen again solve the problem for couple of hours but it's came back after some time
    please help to find windows KB update which stuck the program

  2. #2
    Join Date
    07.08.2018
    Posts
    10

    Default Re: Zenon Operator freeze

    Hello, 

    Which zenon version and build do you use? and also which windows (Build?) ...?
    Did you update your Zenon after crash? 

    https://www.copadata.com/en/support-services/knowledge-base-faq/

    King regards,



  3. #3
    Join Date
    25.06.2012
    Posts
    126

    Default Re: Zenon Operator freeze

    Dear danyr,

    Welcome to COPA-DATA Forum.

    To better assist you it is required sensitive information about your local system so that a public forum is not the right place to continue with this topic.

    If the problem still persists, I would recommend you to contact your local COPA-DATA Support team.

    All the best,
    David Cerdeira

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