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Thread: Cleanup Setup Instructions

  1. #1
    Join Date
    02.05.2017
    Posts
    23

    Default Cleanup Setup Instructions

    This is a tutorial on how to properly clean up a zenon installation. Replace the '760' in the paths by the actual version number.

    1. Run the CleanupSetupXXX.exe and clean the registry with the tool. The tool removes all setup information and Editor Profiles from current user.
      If there are several users working on the same PC you have to run the tool for each user.
     
    1. Completely delete the following folders:
      1. %ProgramData%\COPA-DATA\zenon760 
      2. %LocalAppData%\COPA-DATA\zenon\Editor
     
    1. End the following services:
      1. zenadminsrv
      2. zenlogsrv
     
    1. Completely delete the following folders:

      64 bit operating system:
      1. %CommonProgramFiles%\COPA-DATA
      2. %CommonProgramFiles(x86)%\COPA-DATA   
      3. %ProgramFiles%\COPA-DATA\zenon 7.60 SP0 
        (or your userdefined installation folder)
      4. %ProgramFiles(x86)%\COPA-DATA\zenon 7.60 SP0 
        (or your userdefined installation folder)


    32 bit operating system: 
    1. %CommonProgramFiles%\COPA-DATA  
    2. %ProgramFiles%\COPA-DATA\zenon 7.60 SP0
      (or your userdefined installation folder)
     
    1. Uninstall the zenon web server and zenon web client where applicable.


  2. #2
    Join Date
    09.08.2017
    Posts
    10

    Default Re: Cleanup Setup Instructions

    Thank Lukas,
    where can I find the reg cleaner?

  3. #3
    Join Date
    02.05.2017
    Posts
    23

    Default AW: Cleanup Setup Instructions

    Hello James,

    you need to contact your local zenon support in order to request the Cleanup Tool for a specific version. These tools are not available directly on our website

    Best Regards
    Lukas

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