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Thread: Error during license update

  1. #1
    Join Date
    10.05.2017
    Posts
    65

    Frage Error during license update

    Hello Team,
    I am facing an error when I am trying to update my license from 1 year to lifetime using Wibucmrau file.
    I have attached the screenshot below. 
    Please suggest.


    Attached Thumbnails Attached Thumbnails lic.JPG  
    Regards,
    Joel

  2. #2
    Join Date
    03.11.2015
    Posts
    12

    Default Re: Error during license update

    Hello Joel,

    which version of zenon are you using?
    We switched the Licensing System in 2018. If you are using zenon 8.00 please use the License Manager located in the tools section in the startup menu.

    BR
    Christian

  3. #3
    Join Date
    10.05.2017
    Posts
    65

    Frage Re: Error during license update

    Quote Originally Posted by c.f. View Post
    Hello Joel,

    which version of zenon are you using?
    We switched the Licensing System in 2018. If you are using zenon 8.00 please use the License Manager located in the tools section in the startup menu.

    BR
    Christian


    Hello Christian
    Its Zenon 7.50
    Regards,
    Joel

  4. #4
    Join Date
    10.05.2017
    Posts
    65

    Frage Re: Error during license update

    Quote Originally Posted by joelprasad View Post




    Hello Christian
    Its Zenon 7.50

    Any Suggestions Team?


    Regards,
    Joel

  5. #5

    Default Re: Error during license update

    Hi Joel,

    It looks like the Wibucmrau file you are trying to install is not a direct successor of the current license on the dongle. Any update to the license must be applied in order.
    Please contact your local COPA-DATA sales representative to receive all license update files in order to apply all of them, including the latest.

    Best regards,
    Mark

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