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Thread: Modbus Process Gateway Error

  1. #1
    Join Date
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    Default Modbus Process Gateway Error

    We are using Modbus Process Gateway to transmit values to the DCS system. The DCS can receive information from Gateway, but once the DCS sends command to Gateway, Gateway terminated with error:
    Exception code: E06D7363
    Fault address:  74A74598 01:00013598 C:\Windows\SYSTEM32\KERNELBASE.dll


  2. #2

    Default Re: Modbus Process Gateway Error

    Hi focus,

    Please contact your local COPA-DATA support to get further assistance on this issue.

    Provide them with at least the following information:

    - the zenon version / service pack / build you are using
    - a capture of the modbus communication at the moment when the error occurs
    - a full scan log of the System Information Collector (SIC)

    Best regards,
    Mark

  3. #3
    Join Date
    16.06.2011
    Location
    N/A
    Posts
    43

    Default Re: Modbus Process Gateway Error

    Quote Originally Posted by markclemens View Post
    Hi focus,

    Please contact your local COPA-DATA support to get further assistance on this issue.

    Provide them with at least the following information:

    - the zenon version / service pack / build you are using
    - a capture of the modbus communication at the moment when the error occurs
    - a full scan log of the System Information Collector (SIC)

    Best regards,
    Mark
    Hello Mark,

    Thank you for your support. The issue is already solved. It was some missing variable in configuration.



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