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Thread: Firefox 61 WebClient won't start

  1. #1
    Join Date
    27.08.2008
    Posts
    50

    Default Firefox 61 WebClient won't start

    Hello!

    A customer is going to replace a PC with a new Windows 10 machine with Firefox 61.
    He already configured the "plugin.load_flash_only" but the WebClient won't start.

    Internet Explorer works fine but his company prefers Firefox.
    (About a year ago we were able to run on Firefox 53)

    Were there any changes to Firefox 61 that we have to take into account?

    Thanks!

  2. #2
    Join Date
    15.11.2016
    Posts
    87

    Default Re: Firefox 61 WebClient won't start

    Hello,

    Firefox dicontinued the NPAPI Support in March 2017.
    There were some discussions in this Forum Post:
    https://forum.copadata.com/showthread.php?7521-WebClient-mit-NPAPI-Plugin-Firefox-Chrome&p=15266#post15266

    The current options to use the WebClient are:
    - Internet Explorer
    - WebClient Starter
     -> Available with zenon 7.60 and newer

    Hope this helps.

    BR,
    Georg

  3. #3
    Join Date
    27.08.2008
    Posts
    50

    Default Re: Firefox 61 WebClient won't start

    Ok, the customer works with WebClient 7.50
    Where can I get the 7.60 WebClient starter? My account has no download rights for the "Download Zenon" category.

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