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Thread: Zenon Screen switching functionality stops working

  1. #1
    Join Date
    26.12.2017
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    1

    Ausrufezeichen Zenon Screen switching functionality stops working

    Hello COPADATA Support,

    I am currently evaluating Copadata's Zenon software version 7.50. In that, I am exporting data in Excel format using "Report Export/Print" function. I am executing this function at every 30 secs.
    But issue is, after continuous running of few hours (12-14 hours roughly) zenon's screen switching function stops working and I cannot switch the screen. But exporting of data in Excel files keep running in background.
    I checked diagnosis viewer's file as well. It shows error as "GDI objects exceeded level to 9999". Once it reaches to 9999, zenon gets hang.
    Can you please tell me why is this happening?
    I checked this with Windows 7 64 Bit, Windows 8 64 Bit and Windows 10 64 Bit.
    I tried same in Zenon 7.60 and same issue is there too.
    Please give me solution for this.
    Attached Files Attached Files
    Last edited by zenonforum : 27th December 2017 at 07:22

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