Showing results 1 to 3 of 3

Thread: Zenon energy edition 7.50 SP0 zendbsrv is not running

  1. #1
    Join Date
    22.12.2016
    Posts
    5

    Default Zenon energy edition 7.50 SP0 zendbsrv is not running

    Hi,

    I have installed Zenon energy edition 7.50 SP0 on windows 7 computer and managed to open the editor. However, it cannot create any new projects nor can it open the already-made workspace with the error: "'zenDBSrv' on localhost is not running". I don't see this service in the services part of windows so I don't know if the installation has been successful or not. Any ideas on how I should handle this problem? Any help is appreciated. Thanks.

    /Mehrdad

  2. #
    Join Date
    15.11.2016
    Posts
    95
    Best Answer

    Default Re: Zenon energy edition 7.50 SP0 zendbsrv is not running

    Hello Mehrdad

    Then zenDBSrv is the process that connects to the SQL database where the projects are stored.
    It automatically starts together with the editor.

    But it can happen that the zenDBSrv can not connect to the SQL Database in which case the process closes itself.
    1. SQL-Instance is not running
    2. password for login was incorrect
    3 zenon-sql-user does not exist in the SQL database

    1. Is unlikely.
    -> check SQL server configuration manager to make sure.
    2. Can happen if there was a previous version of zenon istalled and the existing user-pw was not correctly aplied.
    3. Can happen if there is a security policy that prevents a user creation if the user-pw is to short.
    -> 2 and 3 would create an entry in the windows event log stating the reason for the failed login.

    I hope this helps a little.

    BR,
    Georg

  3. #2
    Join Date
    15.01.2016
    Posts
    79

    Default Re: Zenon energy edition 7.50 SP0 zendbsrv is not running

    Hello

    You could try to register all services new by clicking here:
    Click image for larger version

Name:	2016-12-22_14-43-16.png
Views:	51
Size:	32.5 KB
ID:	1960

    If i still not working make shure that the zenDBsrv is running, and try again
    Click image for larger version

Name:	tastmngr.png
Views:	70
Size:	71.4 KB
ID:	1959
    Last edited by ritschel93 : 22nd December 2016 at 14:45

  4. #3
    Join Date
    15.11.2016
    Posts
    95
    Best Answer

    Default Re: Zenon energy edition 7.50 SP0 zendbsrv is not running

    Hello Mehrdad

    Then zenDBSrv is the process that connects to the SQL database where the projects are stored.
    It automatically starts together with the editor.

    But it can happen that the zenDBSrv can not connect to the SQL Database in which case the process closes itself.
    1. SQL-Instance is not running
    2. password for login was incorrect
    3 zenon-sql-user does not exist in the SQL database

    1. Is unlikely.
    -> check SQL server configuration manager to make sure.
    2. Can happen if there was a previous version of zenon istalled and the existing user-pw was not correctly aplied.
    3. Can happen if there is a security policy that prevents a user creation if the user-pw is to short.
    -> 2 and 3 would create an entry in the windows event log stating the reason for the failed login.

    I hope this helps a little.

    BR,
    Georg

Similar Threads

  1. Zenon client in OWS (Operator Work Station) not running from Server
    By patangia.ramananda@gazpromneft-badra.com in forum zenon Network
    Replies: 1
    Last Post: 28th December 2015, 04:44
  2. Zenon ENERGY Edition and Runtime
    By aladimurugan in forum zenon Energy Edition
    Replies: 3
    Last Post: 17th November 2015, 02:24
  3. Zenon 7 registration error with "ZenDbSrv is running" message
    By stolyarov_as in forum zenon Supervisor
    Replies: 5
    Last Post: 7th June 2013, 11:47
  4. Command function in energy edition
    By misbah in forum zenon Energy Edition
    Replies: 3
    Last Post: 28th February 2012, 11:44
  5. energy calculation in zenon 6.51
    By hoscillada in forum zenon Energy Edition
    Replies: 1
    Last Post: 2nd January 2012, 08:02

Tags for this Thread

Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •