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Thread: Trending Diagram Error - C0000005 ACCESS_VIOLATION

  1. #1
    Join Date
    29.01.2015
    Posts
    10

    Default Trending Diagram Error - C0000005 ACCESS_VIOLATION

    Hi ,

    There is an error pop up when click on the "diagram" button in the trending screen.

    Unhandled exception:
    C:\ProgramData\COPA-DATA\zenon711\zenrt32.txt
    C:\ProgramData\COPA-DATA\zenon711\zenrt32-7.11.0.10238(0)-20150129-105922-DT0000.dmp

    In Zentr32.txt:
    1/29/2015, 10:00:57 AM
    zenOn Version: 7.11 SP0 Build10238
    MS Windows Ver. 6.2.
    Processor: UNKNOWN
    //-----------------------------------------------------
    Exception code: C0000005 ACCESS_VIOLATION
    Fault address: 7FDB4DF028F 01:0027F28F C:\Windows\SYSTEM32\mfc110u.dll

    Please help on this problem. Thank you.

  2. #2
    Join Date
    30.05.2007
    Location
    Salzburg
    Posts
    879

    Default AW: Trending Diagram Error - C0000005 ACCESS_VIOLATION

    Please contact your local Copa-Data support - they will assist you in this case.

    FYI: the effect which you describe should not appear anymore on installing the latest BuildVersion of zenon 7.11 (BuildVersion Setups are only forwarded from the local Copa-Data support)

    regards,
    herbert


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