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Thread: Zenon 7.11 Installation Error

  1. #1
    Join Date
    30.05.2013
    Posts
    119

    Default Zenon 7.11 Installation Error

    Dear Support Team,
    I am trying to install Zenon 7.11. The installation is completed and working good. But there was a Error occurred in between the installation process, after ignoring that error by clicking "yes" then the installation completed.
    Please find the attached snap for that Error message.
    What is this Error..?
    Is it any problem will create due to that..?

    Best Regards,
    Navaneet.
    Attached Thumbnails Attached Thumbnails Installation_Error.jpg  

  2. #2
    Join Date
    14.07.2010
    Posts
    46

    Daumen hoch Re: Zenon 7.11 Installation Error

    Hello,

    the codemeter software needs to be installed if a codemeter dongle is in use.
    You can install it manually afterwards.
    That software is available on the installation stick (Additional_Software\CodeMeter Runtime)

    Kind regards,
    Daniela.

  3. #3
    Join Date
    30.05.2013
    Posts
    119

    Default Re: Zenon 7.11 Installation Error

    Thank you Daniela. I will do that, No problem.

  4. #4
    Join Date
    30.05.2013
    Posts
    119

    Default Re: Zenon 7.11 Installation Error

    Dear Daniela,
    I tried to install Zenon 7.11 in two different PC's.
    The installation was completed after ignoring following two errors.
    1. Runtime error, floating point support not loaded (Ref: Snap-01).
    2. The installation of code meter runtime kit appears to have failed (Ref: Snap-02).

    Query-01:
    I think both the errors are related to codemeter (license). It will not create any problem in our Zenon editor and runtime. Am I correct...?
    Query-02:
    According to our last discussion, I try to install the "CodeMeter Runtime Kit" from the setup file manually. Even I am getting the same error which is mentioned above (Runtime error, floating point support not loaded (Ref: Snap-01)). How can we solve this....?
    Due to this error, I couldn't activate my license.
    Please help me to solve this issue.

    Best Regards,
    Navaneet.
    Attached Thumbnails Attached Thumbnails Snap-01.jpg   Snap-02.jpg  
    Last edited by navaneet : 24th December 2014 at 13:10

  5. #5
    Join Date
    30.05.2013
    Posts
    119

    Default Re: Zenon 7.11 Installation Error

    Dear Support Team,

    I am waiting for your reply. We are facing too difficult to work in Demo License. And also we have to complete this installation as soon as possible in customer side. So kindly help me on this task...

    Best Regards,
    Navaneet.

  6. #6
    Join Date
    29.06.2016
    Posts
    1

    Ausrufezeichen Re: Zenon 7.11 Installation Error

    Hi;
    I'm having similar problems, Comes from a problem during installation;

    "zenon 7.11 SP0 Wizard cancelled with errors
    The wizard was interrupted before 7.11 Sp0 could completely installed.

    To resume the installation at a later time, you have to restart Setup. You can uninstall any installed components in the Control Panel. Click Finish to exit the wizard. "

    ( Never before have I install zenon and win10 x64 bit full update )

  7. #7
    Join Date
    25.06.2012
    Posts
    155

    Default Re: Zenon 7.11 Installation Error

    Dear taruk_arkun,

    I would strongly recommend you to contact your local COPA-DATA Sales representative or Support team.

    There you can get a better assistance in this case, as they can analyze setup log files among other data.

    In advance, I kindly ask you to check the zenon documentation topics Manual > Installation and updates:
    - System Requirements.
    - zenon Standard installation > Troubleshooting.
    - FAQ.

    I stress the following source of errors during installation:
    - Insufficient user authorization.
    - Virus scanner active.
    - Firewall configured incorrectly.
    - Erroneous SQL installation on the system.

    Good luck!

    Best regards,
    David Cerdeira

  8. #8
    Join Date
    08.12.2016
    Posts
    1

    Default Re: Zenon 7.11 Installation Error

    Hello,

    hast the problem which has been mentioned above been solved (second las post)? The same error occurs when we try to install the zenon 7.11 on a new pc. The installation is interrupted when it comes to installing the sql database and the same message is shown zenon 7.11 SP0 Wizard cancelled with errors
    The wizard was interrupted before 7.11 Sp0 could completely installed"

    Thank you in advance,
    Greets,
    Andreas

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