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Thread: Updating values in Webclient slowely

  1. #1
    Join Date
    18.06.2013
    Posts
    29

    Default Updating values in Webclient slowely

    Dear All,

    I am facing the problem in Zenon 7.11 SP0 Web client machine.

    I have installed Zenon 7.11 SP0 (Editor& Run time) & Web server in server machine and client on another machine.

    Am getting data in Run time server machine through "Process Gateway". In client machine am getting very slow response but values are updating fast in "Chronologic event list" not getting on screens as fast as in Chronologic event list.

    What could be the problem ?

    Quick reply is highly appreciable.

    Thanking You.

    Best Regards,
    Sidram Satyal

  2. #2

    Default Re: Updating values in Webclient slowely

    Hi Sidram,

    Just for clarification:

    Your webclient connects correctly to the Web Server and is able to view the screens with the values and the chronologic event list. Correct?

    Any changes that result in an entry in the chronologic event list on the server, are updated instantly on the webclient. Correct?

    Value changes that are updated on a screen on the server, are updated with a delay on the webclient. Correct?

    Can you specify how long this delay is?

    Normally, a client should update a value displayed at an element in a screen instantly, just like an entry in the event list.

    Perhaps the update of the value is also not as fast as you expect, on the screen on the server?

    Best regards,
    Mark

  3. #3
    Join Date
    18.06.2013
    Posts
    29

    Default Re: Updating values in Webclient slowely

    Hi markclemens

    Thanks for your reply.

    1) I can able to see the screens and updated values in Web client.

    2) Even Updating in Event list fast on client machine.

    3) Values updating fast on server screens but not client machine screens.

    It is taking 2 to 3 minutes to update on client machine screens some times more than this time.

    But values are updating in event list fast on client machine.

    Why not on screens?

    And also when i switch to another screens all values not visible it will take few seconds to visible on the screens on client machine.

    Regard,
    Sidram

  4. #4

    Default Re: Updating values in Webclient slowely

    Hi Sidram,

    Based just on your description I don't have any ideas of what could be causing this. If the values in the screens update normally on the server these should normally update immediately on the clients.

    It may be best to contact your local COPA-DATA support to get further assistance with this issue.

    Best regards,
    Mark

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