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Thread: Disable double right click acknowledge

  1. #1
    Join Date
    06.04.2013
    Posts
    8

    Default Disable double right click acknowledge

    Hi,


    It doesn't take long for me to require some help again.

    Is it possible to disable double right click to acknowledge alarms on alarm status line and alarm message list?

    Thanks,
    Peter

  2. #2

    Default Re: Disable double right click acknowledge

    Quote Originally Posted by robolution View Post
    Is it possible to disable double right click to acknowledge alarms on alarm status line and alarm message list?
    Hi Peter,

    You can set an authorization level for acknowledging alarms, and use the user Administration to prevent users from acknowledging alarms.

    Check out the "function authorization" in the "Project properties" - section "user Administration"

    Is that of any help?

    Another idea may be to look at the "comment required" option for alarms that was introduced with zenon 7.00. An alarm cannot be acknowledged before a comment is entered. (the comment field could e.g. only be visible to certain users)

    Best regards,
    Mark

  3. #3

    Ausrufezeichen Re: Disable double right click acknowledge

    Dear Support,

    I have tried this, However, double tap over alarm on Alarm Screen still get acknowledges alarms. The authorization only disable the Ack button available on side in same Screen.

    My customer does not want Comments on alarms

    Can you help in suggesting the alternate method of disabling double tap Acknowledging of alarms ?

    I am using 7.11 build 12493 in my project.

    Regards
    Dauji Varshney

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