What does this Error means? Why do I get it with a soft licence?
This error means that the licence was not successfully validated! This error message not only happens with dongle licences, as it is also stated on the error dialog!
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Although using a soft licence you get this message, because zenOn is looking for a dongle available for this licence after the soft licence has been checked unsuccessfully.

Follow the instructions on the error dialog thoroughly, if this does not help please contact the Copa-Data Support!