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Thread: Workspace backup error

  1. #1

    Default Workspace backup error

    Hi
    Could you tell me why with one workspace restore backup (CE project), zenon said that " Project backup from "C:\Document..\Administrator\Local setting\Temp\wsbtemp0.zip could not be restored". And "worksapce could not be restored'
    But with this workspace backup I can restore succesfully in another computer.

    Best regards

  2. #2

    Default Re: Workspace backup error

    Generally it does not make a difference if you have a project for Windows CE, or a normal PC project, when it comes to backups.

    Depending on which zenon version and servicepack you are using, there could be different reasons why the workspace backup could not be restored.

    There could be an issue with the database logfile, which sporadically occurs. If this projec has a huge database logfile, and there is insufficient free diskspace on the drive, you may get an error restoring the workspace backup. If you are using zenon 6.22 SP1 or above, this should no longer be an issue.

    There could also be leftovers of the project on the harddrive that for some reason cannot be deleted before restoring the project. If you know the GUID (ID) of the project (check the project properties on the other PC) you can try and delete this GUID folder manually from the SQL folder where zenon stores it's projects, before attempting to restore the backup again. At the same time, you may want to remove the "TMP" folder in the SQL folder as well.

    Please check the logfiles from the diagnosis server for more information, why the backup could be restored, using the diagnosis server. It should be possible to find an indication here from your past attempt(s) to restore the project backup.

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