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Thread: GIS Control ActiveX Element Error in Service Engine

  1. #1
    Join Date
    23.08.2021
    Posts
    1

    Default GIS Control ActiveX Element Error in Service Engine

    Has anyone encountered the error message 
    "Failed to load GIS configuration. Possible reason: the file is corrupt or invalid"
    during runtime?

    I followed the steps in the manual "GIS Integration" to create the GIS Display

    - Create and save the configuration file in GIS Editor
    - Create the ActiveX element in Engineering Studio and selecting the GISControl.GISControl Option
    - Create Screen switch function to navigate to the screen.

    During the first service engine boot up and navigation to the screen, the map data loads without issue.

    However, any subsequent navigation to the screen or utilization of the reload function results in the following error:
    "Failed to load GIS configuration. Possible reason: the file is corrupt or invalid"


    The only way to load the GIS is to completely shut down the service engine and start it again.

    Any help to resolve this issue would be greatly appreciated.

    Attached Thumbnails Attached Thumbnails GIS 2.png  

  2. #2
    Join Date
    17.12.2020
    Posts
    4

    Default Re: GIS Control ActiveX Element Error in Service Engine

    Hi ,

    I am having the exact same issue right now.Did you solve the problem?

  3. #3
    Join Date
    06.06.2022
    Posts
    1

    Default Re: GIS Control ActiveX Element Error in Service Engine

    I am having the same issue. Help would be much appreciated

  4. #4
    Join Date
    22.01.2018
    Posts
    1

    Default Re: GIS Control ActiveX Element Error in Service Engine

    Dear all,

    we made a ticket and the issue was that the .xml was not part of the project files it was stored in another location. Please make sure that it is stored in the editor files here:
    C:\ProgramData\COPA-DATA\<SQL Version>\<Project-GUID>\FILES\zenon\custom\additional

    If it still doesn't fix it for you please get in touch with your local support.

    BR,
    Wolfgang

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