web client "file does not exist"

hi, i'm trying to start the web client and I followed all the manuals and the client start connecting to the server but then gives me an error "file does not exist".
I can see the client trying to connect in the web server "active client" and then the error pops up.
i'm working with ABB zenon 7.6 i think there is a problem with the path to the project.

Hi,<br><br>It seems like you are unable to get your runtime files at the moment. I would suggest checking in your global_vars.txt to make sure you are configured correctly to the server.<br><br>Here is also a checklist that you can run through if my suggestion did not work.&nbsp;<br><a href="https://www.copadata.com/en/support-services/knowledge-base-faq/h2checklist-webclient-does-not-workh2-1571/" data-cke-saved-href="https://www.copadata.com/en/support-services/knowledge-base-faq/h2checklist-webclient-does-not-workh2-1571/">https://www.copadata.com/en/support-services/knowledge-base-faq/h2checklist-webclient-does-not-workh2-1571/</a><br><br>Regards,<br><br>

Thank you for all the help.<br>Apparently all the problems caused because of the windows update KB4056892.<br>i uninstalled it and everything start working.<br><br>

Hi eden.<br>
<br>
Thanks for sharing your findings with the community. Regarding the Windows updates, an official announcement regarding this topic was published on our homepage. <br>
You will find the details regarding Windows update issues <a href="https://www.copadata.com/de/support-services/" target="_blank">here</a>.<br>
<br>
All new findings and updates will be posted in this announcement.<br>
<br>
Best Regards,<br>
Johannes