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focus
26th August 2018, 11:23
We are using Modbus Process Gateway to transmit values to the DCS system. The DCS can receive information from Gateway, but once the DCS sends command to Gateway, Gateway terminated with error:<br> Exception code: E06D7363 <br>Fault address:&nbsp; 74A74598 01:00013598 C:\Windows\SYSTEM32\KERNELBASE.dll<br><br>

markclemens
27th August 2018, 09:02
Hi focus,<br><br>Please contact your local COPA-DATA support to get further assistance on this issue. <br><br>Provide them with at least the following information:<br><br>- the zenon version / service pack / build you are using<br>- a capture of the modbus communication at the moment when the error occurs<br>- a full scan log of the System Information Collector (SIC)<br><br>Best regards,<br>Mark

focus
28th August 2018, 13:45
Hi focus,<br><br>Please contact your local COPA-DATA support to get further assistance on this issue. <br><br>Provide them with at least the following information:<br><br>- the zenon version / service pack / build you are using<br>- a capture of the modbus communication at the moment when the error occurs<br>- a full scan log of the System Information Collector (SIC)<br><br>Best regards,<br>Mark<br><br>Hello Mark,<br><br>Thank you for your support. The issue is already solved. It was some missing variable in configuration.<br>
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