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View Full Version : How to force webclient in to 64bit



james.kidson@tgw-group.com
25th April 2018, 10:49
Can someone help,<br>Due to the large number of variable in a project circa 500,000 I receive "out of memory errors" using 7.60 webclient.<br>I start the runtime in 64bit mode but all the webclients try and connect in 32bit mode.<br>

mst
25th April 2018, 10:56
As far as i know, the webclient is only as 32bit available.

james.kidson@tgw-group.com
25th April 2018, 10:58
Thanks but there is definitely a 64bit option if you look in the setup files web client(x86) and web client 64

FredrikV
25th April 2018, 13:12
Hi!<br><br>Have you checked that you start a 64-bit version of the browser?<br><br>/Fredrik

james.kidson@tgw-group.com
25th April 2018, 13:19
Hi!<br><br>Have you checked that you start a 64-bit version of the browser?<br><br>/Fredrik<br>
<br>I am running windows 10 64bit. I have tried launching iexplorer found in the "program files" folder&nbsp;but it seems that it is intent on running 32bit.<br>I have tried launching the zenwebclient.exe form command line "zenwebclientstarter.exe -Project TGW_MAIN_151085 -Server uktcmms-01 -Webserver uktcmms-01 but nothing happens<br>

FredrikV
25th April 2018, 14:16
Hi again!<br><br>Internet Explorer should start as 64 bit in a 64 bit Windows but as always there are some settings required.<br><a data-cke-saved-href="https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/internet-explorer-11-64-bit-for-windows-10/92f38749-f370-4795-93d5-5d5a46e742cd" href="https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/internet-explorer-11-64-bit-for-windows-10/92f38749-f370-4795-93d5-5d5a46e742cd">https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/internet-explorer-11-64-bit-for-windows-10/92f38749-f370-4795-93d5-5d5a46e742cd</a><br><br>For the webclientstarter the following command always work for me:<br>"C:\Program Files\COPA-DATA\zenon Web Client 7.60 SP0\zenWebClientStarter.exe" -project Exampleproject -Server aNiceServername -WebServer aNiceServername -Zoom 1"<br><br>You may need to register it first! Check the following info in the help file:<br><br><a class="breadcrumblink" href="mk:@MSITStore:C:\Program%20Files%20(x86)\COPA-DATA\zenon%208.00%20SP0\Help\english\main.chm::/98424.htm"></a><em><span class="breadcrumblink">Manual</span><span class="breadcrumbdelimiter"> &gt; </span><span class="breadcrumblink">zenon Web Server</span><span class="breadcrumbdelimiter"> &gt; </span><span class="breadcrumblink">zenon Web Server, Web Server Pro and Web Server Pro Light</span><span class="breadcrumbdelimiter"> &gt; </span><span class="breadcrumblink">Required components and their definitions</span><span class="breadcrumbdelimiter"> &gt; </span><span class="breadcrumblink">zenon Web Client Installation</span><span class="breadcrumbactive"><span class="breadcrumbdelimiter"> &gt; </span>COPA-DATA Web Client Starter</span></em>

joris.l
25th April 2018, 14:26
Hi,
it is not possible to run the webclient control in a 64-Bit instance of the Internet Explorer. This is due to the fact that Plugins (activeX) can't run in IE as 64-Bit controls, only 32 is possible.

You'll need to create your own OCX container to be able to load the control in 64-Bits or you use our new WebClientStarter.exe which is officially released with 8.0. Nevertheless with the language build of 7.60 the webclientstarter is also present in older versions and the command FredrikV posted works.

james.kidson@tgw-group.com
25th April 2018, 14:38
Hi again!

Internet Explorer should start as 64 bit in a 64 bit Windows but as always there are some settings required.
https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/internet-explorer-11-64-bit-for-windows-10/92f38749-f370-4795-93d5-5d5a46e742cd

For the webclientstarter the following command always work for me:
"C:\Program Files\COPA-DATA\zenon Web Client 7.60 SP0\zenWebClientStarter.exe" -project Exampleproject -Server aNiceServername -WebServer aNiceServername -Zoom 1"

You may need to register it first! Check the following info in the help file:

Manual > zenon Web Server > zenon Web Server, Web Server Pro and Web Server Pro Light > Required components and their definitions > zenon Web Client Installation > COPA-DATA Web Client Starter

Thanks Fredrik

, this rings a bell about having to register. unfortunately that section of the manual doesn't appear. which dll or exe needs regsvr32 running on

FredrikV
26th April 2018, 11:18
Hi again!<br><br>You might need to run the cmd as an administrator.<br>After that it's pretty straight forward:<br><br><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAsoAAAFWCAIAAAD/uCyyAAAgAElEQVR4nO3dv4vkRv7/cSVfPt9wnd3/oOTA2UT+A8QlhoV1YBYMEwlfcBgOJxdcJDC4YXGyiX2BYOnMDm YTB33gcLnADhxsdH+BP+DA4XwCtaT68X5Xlbqra3pqng+WO0+3 VCqVSqqXSj09zX6/bwAAADIiXgAAgMyIFwAAILOEeNH24+Ew9m2J6qRp+/FwdIF6nbq/3VCyldY2KH1orq8/QPVw3QTAE7ff75umG4yrjzd6XNtw0g2Hw9AJrybW0V+y7UejxM cTL+xW8NtFbqkcW77knk4jolvvbtiWKLcur21XGaG14o3ka5Wk vR6rvFm+UYa0ba3+xwKv6AwG8BTs9/um7cdxHI+XH+uHa+SPq03TbLmA+gUoRW700PHCSxOXSRcXNQXd 3q24kX/bfozv1dblte1qa3fD/GLbj3Yyn39I+e8U6kG03tDqbyx8xac0gBrN8aLvh7Fvm6bth77 rR/ParNxyGXdY5vV17NtlLeOKZt55mWVZd2TGG9rywrjq39SFhxMx XkxVVfZ3WmPZYetCbd5oKneaxkjkzS6Yo05a9dW9cIciewnxdj vteK2l6P1BPF6hdlP2aei8/XAHx/gAvXV5bbspo7JRunNIlpW119Moi5svq/U/dZsAcLYlXrTdMPZt2w/TcONGAOFGWbheHQeZ9arq/pfzgzJtIC8vxAh7+Ey9gM73nkuqcNZVAowwiLh3kMYiwv56VVx ugk+YPhFXMeuj1dNdRjhekfqI7SMdX7XdIpxhUqhxsKSty2vbn 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james.kidson@tgw-group.com
27th April 2018, 15:05
Hi again!<br><br>You might need to run the cmd as an administrator.<br>After that it's pretty straight forward:<br><br><img alt="" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAsoAAAFWCAIAAAD/uCyyAAAgAElEQVR4nO3dv4vkRv7/cSVfPt9wnd3/oOTA2UT+A8QlhoV1YBYMEwlfcBgOJxdcJDC4YXGyiX2BYOnMDm YTB33gcLnADhxsdH+BP+DA4XwCtaT68X5Xlbqra3pqng+WO0+3 VCqVSqqXSj09zX6/bwAAADIiXgAAgMyIFwAAILOEeNH24+Ew9m2J6qRp+/FwdIF6nbq/3VCyldY2KH1orq8/QPVw3QTAE7ff75umG4yrjzd6XNtw0g2Hw9AJrybW0V+y7UejxM cTL+xW8NtFbqkcW77knk4jolvvbtiWKLcur21XGaG14o3ka5Wk vR6rvFm+UYa0ba3+xwKv6AwG8BTs9/um7cdxHI+XH+uHa+SPq03TbLmA+gUoRW700PHCSxOXSRcXNQXd 3q24kX/bfozv1dblte1qa3fD/GLbj3Yyn39I+e8U6kG03tDqbyx8xac0gBrN8aLvh7Fvm6bth77 rR/ParNxyGXdY5vV17NtlLeOKZt55mWVZd2TGG9rywrjq39SFhxMx XkxVVfZ3WmPZYetCbd5oKneaxkjkzS6Yo05a9dW9cIciewnxdj vteK2l6P1BPF6hdlP2aei8/XAHx/gAvXV5bbspo7JRunNIlpW119Moi5svq/U/dZsAcLYlXrTdMPZt2w/TcONGAOFGWbheHQeZ9arq/pfzgzJtIC8vxAh7+Ey9gM73nkuqcNZVAowwiLh3kMYiwv56VVx ugk+YPhFXMeuj1dNdRjhekfqI7SMdX7XdIpxhUqhxsKSty2vbn 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<br><br>Thanks for your help<br>I managed to get it sorted using the webclient(64bit) and launching the zenwebclientstarter.exe from command prompt with the relevant switches used. Then to allow the activex feature to work I used a modified zenrt32.tlb file...<br>All sorted after months of trying<br>